After a decade of being in the wedding industry, I have built solid systems and workflows that have served me well and kept me fully booked every year. Today, I’m going to share how I make my clients feel well taken care of throughout their time with our team. I even have a free workflow checklist for you to get you started creating your own workflow! You can grab that HERE.
You have probably heard the word workflow but you may not know how to create a repeatable process for every client. That’s where a workflow comes in. A solid workflow allows you to bring so much more value to your clients and over time allows you to raise your prices. It also allows you to get your time back, look more professional, and become more efficient.
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I use Dubsado for my client management, and I love it! You can get 20% off your order with them using my link HERE. I have been with Dubsado since 2017, and my clients are constantly telling me how professional and beautiful my client system is. There are quite a few great client management systems out there. I used Honeybook for several years and it worked very well for me. You can get 50% off your Honeybook subscription using THIS LINK. I made the switch to Dubsado when I realized I needed and wanted more customization. It’s important to know that you can build a solid workflow in any client management system.
Tip: Before you start putting your workflow into a system like Dubsado, map out every touch point you want your clients to have with you on a piece of paper.
Here are a few of the touch points our clients have with our team during our time together:
- After Booking Questionnaire
- Favorite Things Questionnaire
- Engagement Session Prep
- Wedding Day Tips Form
- Wedding Packing List
That’s only a small peek into our workflow. If you want to see more, grab our free Wedding Workflow Checklist. You can use these as a reference as you build your own client experience.
Struggling to get your workflow together? Leave us a comment below or send us an email at firstname.lastname@example.org. We’d love to help you out!